We're here.
Real humans. No bots, no AI chat funnels. The fastest path is usually a short email.
Email support
Best for account, billing, and anything that needs a paper trail. We reply within 1 business day on Pro, same-day on Enterprise.
nexis.support@ekamspace.comReport a bug
Found something broken? A short description plus what you expected to happen is gold.
nexis.support@ekamspace.comTalk to a human
Enterprise customers get a private Slack channel with the founding team. Email us to set it up.
nexis.support@ekamspace.comDocs & FAQ
Quickest answers for common how-tos and integration setup.
Browse FAQSlack integration help
To install the Nexis Slack app, head to Settings → Integrations inside the app and click Connect Slack. We'll ask for the minimum scopes required. See /privacy §2.2 for the full list.
Uninstall
From Slack: Apps → Nexis → Configuration → Remove App. We'll receive theapp_uninstalledevent and purge your workspace's tokens within 24 hours.
From Nexis: Settings → Integrations → Slack → Disconnect.
Data deletion (Slack)
Email nexis.support@ekamspace.com with the template below. We complete deletion requests within 7 days and confirm by email.
Subject: Slack integration: data deletion request Workspace ID: T01ABCDEF Email on file: you@example.com Please remove our Slack integration tokens and all associated data.
Status & uptime
We post incidents and maintenance windows on our public status page. Subscribe to get email or Slack alerts.
status.nexis.io